Our Story

Founded in 1957, our 59 years of experience have firmly established us in the answering service industry. We are a full service 24/7/365 answering service located near downtown Fullerton, California.


We are the longest established answering service in Orange County, locally owned and operated. We base our professionalism on the principles of old-fashioned courtesy and customer service. We are dedicated to creating the perfect communications bridge between you, your clients and your potential clients.


The Telephone Secretary’s success is achieved by combining state of the art message taking with polite, efficient operators, ensuring you are not missing that important call.



Customers Love Us, Too!

We are proud of the great we work we do to help our customers not only attain higher productivity, but also a higher-level of professionalism and get more business. The quality and value of our work is also recognized by the Better Business Bureau, along with their famed AAA rating.


Chamber of Commerce MemberIn addition to providing top notch value and service for our customer’s small business needs; the Telephone Secretary also believes in participating in the community. We are also active members of the Fullerton Chamber of Commerce. We invite you to compare, talk to our customers, and visit our office to see us in action! You will see what we are doing and what we can do for you!