Our Story

Founded in 1957, our 63 years of experience have firmly established us in the answering service industry. We are a full service 24/7/365 answering service located in Fullerton, California.

We are the longest established answering service in Orange County, locally owned and operated. Our professionalism is based on the principles of old-fashioned courtesy and customer service. We are dedicated to creating the perfect communications bridge between you, your clients, and your potential clients.

The Telephone Secretary’s success is achieved by combining state-of-the-art message-taking with polite, efficient operators, ensuring you are not missing that important call.

We are proud of the great we work we do to help our customers attain not only higher productivity, but also a higher level of professionalism and client experience. The quality and value of our work are also recognized by the Better Business Bureau, along with their famed AAA rating.

In addition to providing top-notch value and service for our customer’s small business needs; the Telephone Secretary also believes in participating in the community. We are also active members of the North Orange County Chamber of Commerce.